From today’s Penny Arcade a truly amazing tale of very poor customer service.

I got an incredible email today from a Penny Arcade reader. Dave shared with me an email chain between him and Ocean Marketing (the folks behind the Avenger controller) Trust me when I tell you that this is one wild ride. I’m serious, Mr. Toad would look at this ride and just give a slow clap while shaking his head. I have tried to arrange this as best I can in chronological order. I’ve also removed email addresses and other private information. So let’s just jump right in, here is Dave’s first mail to Ocean Marketing:

Unbelievable story. Read the entire email chain at Penny Arcade here:

http://penny-arcade.com/2011/12/26/just-wow1

I think it’s safe to say that I will NEVER, EVER do business with this company: Ocean Marketing and their representative Paul Christoforo.